Customers sometimes ask what our return policy is. Our aim is for complete customer satisfaction. If you are not
completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can
to make it right.
If you buy a brass catcher to control your brass from flying all over the place, in different
directions, over your head, and so-on, then you will be saddly disappointed. No brass catcher can gather brass from an unruley
gun ejection. Our brass catchers are stationary, they don't run around and catch brass thrown all over the place, as there
are none that do. So purchasing a brass catcher for this purpose and then returning it because you think it doesn't work,
well it is plainly wrong. You will be subject to our restocking fee. Our brass catchers work as described and as expected,
which we do guarantee.
Unused system returns for refund in new condition are subject
to a 30% restocking fee. The acceptance of a return is governed by the unit condition when it arrives. Additional deductions
will be accessed for returns not in new condition.
We are a Christian Company and expect to do
business as such.
Return for repairs under the lifetime warranty include all labor. The consumer is responsible
for the shipping and the cost of replacement parts. If the part was found to be a manufacture defect, then the replacement
part and repair will be at no cost to the consumer.
We hope this answers all your questions. but if it doesn't
then please email us before you make the purchase.
Thank you for your confidence.